Return and Refunds Policy

At Ayahuasca Official, we strive to provide a seamless shopping experience for our customers. Our Return and Refund Policy is designed to ensure transparency, fairness, and customer satisfaction.

Timeframe for Returns

Customers may request a return or refund within 30 days of the purchase date. Beyond this period, we may not be able to process your request.

Eligibility for Returns

To be eligible for a return or refund, items must be unused, in their original packaging, and in the same condition as when received. We reserve the right to refuse returns that do not meet these criteria.

Refund Process

To request a refund, please contact our customer service team with your proof of purchase. Refunds will be issued in the original form of payment unless otherwise specified. Please allow up to 30 days for the refund to be processed.

Exchanges

We do not currently offer exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Shipping

Customers are responsible for return shipping costs unless the return is due to a mistake on our part. Original shipping costs are non-refundable.

Exempt Items

Certain items are exempt from refunds, including gift cards and perishable goods. Please check the product description for specific return eligibility.

State-Specific Requirements

Our policy complies with state laws regarding return and refund policies. If you have any questions or concerns, please contact us for clarification.

We value your trust in Ayahuasca Official and are committed to resolving any issues promptly and fairly. If you have any questions or need assistance with a return or refund, please reach out to our customer service team at contact@ayahuascaofficial.co.

Thank you for choosing Ayahuasca Official.